Frequently Asked Questions

The Perth Mint is committed to provide the best service as possible. The answers to frequently asked questions below should be able to assist you in finding what you need to know.


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COVID-19

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Distance Selling Indirect Taxes

Changes to minimum order value for customers based in the UK

From 1 July 2021, The Perth Mint will only accept orders to be delivered to European Union member countries and UK addresses with a value above AUD 300 excluding shipping charges.

Below we explore implications of this change by answering some frequently asked questions.

What is changing for Perth Mint customers residing in the European Union countries and the UK?

From 1 July 2021, The Perth Mint will only accept orders to be delivered to addresses in these regions with a value above AUD 300. This amount is excluding shipping costs.

If you are delivering to these regions and you wish to purchase collector coins, bars or other products from The Perth Mint for delivery, you will need to ensure the value of your order is above AUD 300 for your order to be processed.

What if I live in a European Union country or the UK and want to purchase goods from The Perth Mint and send to a friend or relative outside these regions?

If you live in these regions and purchase goods for delivery to a country outside these regions, the AUD 300 threshold does not apply. However please note that the goods may be subject to taxes in the country of delivery which you or the recipient of the goods will be responsible for.

If you live in these regions and you purchase goods from The Perth Mint which are being delivered within Australia, the exemption from Australian Goods and Services Tax (GST) will not apply and this will be reflected in the price.

What if I live in Australia or another country outside the European Union and the UK but I want to send my purchase to an address within these regions?

The minimum threshold applies to goods being delivered to addresses in these regions. Regardless of where the billing address is located, if the delivery address is within the European Union countries or the UK it must be above AUD 300.

Do I have to pay Australian GST on my purchases?

Goods that are sold by The Perth Mint to customers with a billing address outside of Australia and exported from Australia are not subject to GST.

Do I have to pay local taxes on my purchases if they are more than AUD 300?

You are responsible for any local taxes and import duties that may be imposed at the point of importation into a European Union country or the UK. Further details of applicable charges can be found on the European Commission website and UK government website here.

Will your website prevent me from placing an order if it is below AUD 300?

We are putting various measures in place to avoid a situation where customers from European Union member countries and the UK place orders under AUD 300.

However, due to technical constraints, our website will not currently prevent you from placing an order that is below the AUD 300 threshold. If you do place an order under this amount, one of our Customer Service Officers will contact you to cancel or change your order and arrange a refund if required.

When do these changes take effect?

The changes take effect from 1 July 2021 and apply to all orders placed from that date.