Latest notices from The Perth Mint

Important service update

High demand for products

Due to high demand for our products, we are experiencing delays in order processing and dispatch. In addition, our enquiry volumes are higher than usual, resulting in longer response times across the business including Customer Operations, Depository, in-store and online. 

Where possible we encourage you to use our Enquiry and feedback form.

In-store wait times

Due to influx of visitors to our store, wait times for purchasing bullion have increased significantly. We are managing demand with a queuing system, which is reaching capacity much earlier than usual. We urge you to arrive early. 

It is imperative you note the ID requirements before your visit, or contact the customer operations team for guidance to ensure you understand the requirements.

80th Anniversary of WWII – Poppy Wreath

Poppy Wreath coins will be available  IN-STORE ONLY from Thursday 6 November. 

Delivery and collection processes

Restrictions on deliveries to unattended delivery locations

Orders from The Perth Mint can no longer be delivered to unattended delivery locations. For successful delivery, customers will need to have either a residential or commercial address. Unattended delivery locations include: PO boxes (of any type), parcel lockers, locked bags, private bags, common boxes, private posting boxes, combined box/locked bag services, roadside mailboxes. 

Our service providers' website are below:  

Opening times

The Perth Mint may change opening times and delivery time estimates at short notice.