Preparing coins at The Perth Mint.

How your order will be dispatched

Shipping and delivery

The team at The Perth Mint works hard to ensure your order is delivered to you quickly and securely from the moment you complete your order.  

Orders can be dispatched to locations within Australia or internationally. You can find out more about which countries we ship to in our FAQs.  For updates to anything impacting deliveries such as COVID-19, please check our Latest notices page.

Flat rate charges

We charge a flat rate for orders that do not include bullion. These are: 

  • Domestic AUD 10
  • International AUD 35 
  • Free worldwide shipping for orders over AUD 300.

Staff package coins ready for shipping at The Perth Mint.

Bullion shipping and delivery

Secure delivery of your valuable investment domestically or internationally is our priority. See below for more information and delivery times. The table below outlines everything you need to know about shipping and delivery of bullion. 

Shipping and collection of storage program holdings

The Perth Mint Depository safeguards your gold, silver and platinum holdings. However, you can arrange to collect your investment or have it shipped to you. Please download the Freight and collections guide, complete and return the relevant forms to get the process started. 

Orders without bullion

The following information applies to online or phone orders that do not include bullion coins or bars.

Type of order

Australia: orders less than AUD 2000 (StarTrack Premium)

Australia: orders of AUD 2000 or more (StarTrack Airlock)

International (FEDEX/ECI)

Type of order

Shipping charge

Australia: orders less than AUD 2000 (StarTrack Premium)

Flat rate AUD 10 per order

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Flat rate AUD 10 per order

International (FEDEX/ECI)

Flat rate AUD 35 per order

Type of order

Free shipping

Australia: orders less than AUD 2000 (StarTrack Premium)

Orders AUD 300 and above

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Orders AUD 300 and above

International (FEDEX/ECI)

Orders AUD 300 and above

Type of order

Insurance

Australia: orders less than AUD 2000 (StarTrack Premium)

Optional at 1%

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Optional at 1%

International (FEDEX/ECI)

Optional at 1%

Type of order

Deliver to residential address

Australia: orders less than AUD 2000 (StarTrack Premium)

Yes

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Yes

International (FEDEX/ECI)

Yes. FedEx deliveries to Europe and Middle East of AUD 2,500 and above can only be delivered to a business address.

Type of order

Deliver to business address

Australia: orders less than AUD 2000 (StarTrack Premium)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

International (FEDEX/ECI)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

Type of order

Delivery restrictions

Australia: orders less than AUD 2000 (StarTrack Premium)

Yes. On unmanned delivery points such as: PO boxes, Australia Post parcel lockers, locked bags and roadside mailboxes (RMBs).

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Yes. Remote locations may require collection from nearest depot.

International (FEDEX/ECI)

Yes. To countries classified as high risk.

Type of order

Deliver to PO Box

Australia: orders less than AUD 2000 (StarTrack Premium)

Yes. Pre-arrange with customer care for orders up to AUD 2,000.

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Yes. Pre-arrange with customer care for orders up to AUD 5,000.

International (FEDEX/ECI)

Yes. Only via ECI. Pre-arrange with customer care and order limits apply.

Type of order

Minimum order value

Australia: orders less than AUD 2000 (StarTrack Premium)

No

Australia: orders of AUD 2000 or more (StarTrack Airlock)

No.

International (FEDEX/ECI)

AUD 300 (excluding shipping) applies to EU and UK customers.

Type of order

Maximum order value

Australia: orders less than AUD 2000 (StarTrack Premium)

AUD 2,000

Australia: orders of AUD 2000 or more (StarTrack Airlock)

AUD 70,000

International (FEDEX/ECI)

AUD 30,000. Some countries have limits lower than this amount. 

Type of order

Can only be delivered to named receiver

Australia: orders less than AUD 2000 (StarTrack Premium)

No.

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Yes for residential addresses.

No for business addresses where any employee can accept delivery. 

International (FEDEX/ECI)

No.

Type of order

Name of recipient recorded

Australia: orders less than AUD 2000 (StarTrack Premium)

Yes.

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Yes. Plus last four digits of proof of ID.

International (FEDEX/ECI)

Yes.

Type of order

Photographic ID required on delivery

Australia: orders less than AUD 2000 (StarTrack Premium)

No.

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Yes.

International (FEDEX/ECI)

Yes.

Type of order

Signature required on delivery

Australia: orders less than AUD 2000 (StarTrack Premium)

Yes. Business addresses (wholesale customers).

No. Residential deliveries.

Australia: orders of AUD 2000 or more (StarTrack Airlock)

Yes. Business addresses (wholesale customers).

No. Residential deliveries.

International (FEDEX/ECI)

No.

Orders including bullion

The following information applies to online and phone orders that include bullion coins and bars. Free shipping does not apply to orders that include bullion. The weight of the bullion portion of the order is used to calculate the freight costs.

Type of order

Australia: StarTrack Airlock (orders less than AUD 70,000)

Australia: Secure carrier (orders of AUD 70,000 or more)

International: FEDEX/ECI (orders less than AUD 30,000)

International: Secure carrier (orders of AUD 30,000 or more)

Type of order

Shipping charge

Australia: StarTrack Airlock (orders less than AUD 70,000)

AUD 17.50 packed weight or part thereof. Minimum charge AUD 17.50.

Australia: Secure carrier (orders of AUD 70,000 or more)

Quote provided by customer care.

International: FEDEX/ECI (orders less than AUD 30,000)

AUD 17.50 packed weight or part thereof. Minimum charge AUD 17.50.

International: Secure carrier (orders of AUD 30,000 or more)

Quote provided by customer care.

Type of order

Free shipping

Australia: StarTrack Airlock (orders less than AUD 70,000)

No.

Australia: Secure carrier (orders of AUD 70,000 or more)

No.

International: FEDEX/ECI (orders less than AUD 30,000)

No.

International: Secure carrier (orders of AUD 30,000 or more)

No.

Type of order

Insurance

Australia: StarTrack Airlock (orders less than AUD 70,000)

Optional at 1%

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes.

International: FEDEX/ECI (orders less than AUD 30,000)

Optional at 1%

International: Secure carrier (orders of AUD 30,000 or more)

Yes.

Type of order

Deliver to residential address

Australia: StarTrack Airlock (orders less than AUD 70,000)

Yes

Australia: Secure carrier (orders of AUD 70,000 or more)

No.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes.

International: Secure carrier (orders of AUD 30,000 or more)

No.

Type of order

Deliver to business address

Australia: StarTrack Airlock (orders less than AUD 70,000)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

International: Secure carrier (orders of AUD 30,000 or more)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

Type of order

Delivery restrictions

Australia: StarTrack Airlock (orders less than AUD 70,000)

Yes. Some remote locations may require collection from nearest depot.

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes. Carriers reserve the right to decline a delivery if the delivery address is deemed to be in a high risk area.

International: FEDEX/ECI (orders less than AUD 30,000)

ONLY DELIVER TO: Malaysia, Singapore, New Zealand, Indonesia, Thailand, Hong Kong, South Korea, Japan, Macau, Jordan, Saudi Arabia, United Arab Emirates. Maximum order value limits per country apply (see FAQs).

International: Secure carrier (orders of AUD 30,000 or more)

ONLY DELIVER TO: Malaysia, Singapore, New Zealand, Indonesia, Thailand, Hong Kong, South Korea, Japan, Macau, Jordan, Saudi Arabia, United Arab Emirates. Maximum order value limits per country apply (see FAQs).

Type of order

Deliver to PO Box

Australia: StarTrack Airlock (orders less than AUD 70,000)

Yes. Pre-arrange with customer care for orders up to AUD 5,000.

Australia: Secure carrier (orders of AUD 70,000 or more)

No.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes. ECI only. Pre-arrange with customer care for orders up to AUD 5,000.

International: Secure carrier (orders of AUD 30,000 or more)

No.

Type of order

Minimum order value

Australia: StarTrack Airlock (orders less than AUD 70,000)

No.

Australia: Secure carrier (orders of AUD 70,000 or more)

AUD 70,000.

International: FEDEX/ECI (orders less than AUD 30,000)

No.

International: Secure carrier (orders of AUD 30,000 or more)

AUD 30,000.

Type of order

Maximum order value

Australia: StarTrack Airlock (orders less than AUD 70,000)

AUD 70,000

Australia: Secure carrier (orders of AUD 70,000 or more)

Seek advice from customer care.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes. AUD 30,000 or maximum order value for specific country (see FAQs).

International: Secure carrier (orders of AUD 30,000 or more)

Yes. Maximum order value for specific country (see FAQs).

Type of order

Can only be delivered to named receiver

Australia: StarTrack Airlock (orders less than AUD 70,000)

Yes for residential deliveries. 

No for business deliveries. Any employee at the address can accept delivery.

Australia: Secure carrier (orders of AUD 70,000 or more)

No. Any employee at the address can accept delivery.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes for residential deliveries. 

No for business deliveries. Any employee at the address can accept delivery.

International: Secure carrier (orders of AUD 30,000 or more)

No. Any employee at the address can accept delivery.

Type of order

Name of recipient recorded

Australia: StarTrack Airlock (orders less than AUD 70,000)

Yes. Plus last four digits of proof of identification.

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes.

International: Secure carrier (orders of AUD 30,000 or more)

Yes.

Type of order

Photographic ID required on delivery

Australia: StarTrack Airlock (orders less than AUD 70,000)

Yes.

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes.

International: Secure carrier (orders of AUD 30,000 or more)

Yes.

Type of order

Signature required on delivery

Australia: StarTrack Airlock (orders less than AUD 70,000)

Yes. Business addresses (wholesale customers).

No. Residential deliveries.

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes.

International: FEDEX/ECI (orders less than AUD 30,000)

No.

International: Secure carrier (orders of AUD 30,000 or more)

Yes.