Sell your gold jewellery to The Perth Mint

What you need to know before you visit

• Do I need an account?

  Yes. You do need an account to buy and sell precious metals at The Perth Mint. See below for more details.

  Note: Online accounts cannot be used for in-store purchasing. Find out more about buying bullion online.

• Do I need to make an appointment before coming in?

  Individuals

  Individual customers and existing account holders generally do not need to make an appointment. All account holders will be required to undergo renewed ID verifications as part of our legal compliance requirements.

  Non-individuals

  It is recommended that non individuals who have not traded previously make an appointment as the account set-up process can take up to two hours.

  View the Account and ID requirements for more information about individual and non-individual account types. 

  Customer Operations

  For new accounts, changes to existing accounts and verification.

  Available 7.30am-5pm weekdays AWST

  (+61 8) 9421 7237

  customeraccounts@perthmint.com
• What ID do I need to bring?

  Accounts and transactions

  Required identification documents vary depending on the account type. Visit the Account and ID requirements page  and download a customer due diligence form for the specific details.

  Each time you sell gold and silver to The Perth Mint, we require 100 points of ID and a recent bank statement to ensure payment goes to your account.

  Individuals will need to bring the following three document types:

  1. Photographic ID (original):

  • driver’s licence
  • passport, or
  • national ID card showing the person’s signature and photograph.

  2. Proof of residential address

  • a utility bill or government notice showing your current residential address that is less than 90 days old.

  3. Evidence of bank account

  • a recent bank statement is required to ensure payment to your account.
• Terms and conditions
  • Buying bullion for delivery or pick-up
  • Selling your bullion 
  • Selling your jewellery

• First visit

  Step 1

  Create an account at the bullion registration desk. Requirements vary depending on the type of account and the amount of bullion you wish to trade. These are outlined on the Account and ID page.

  You will receive a card with your customer account number. Bring this each time you visit. 

  Step 2

  Once you have a customer account number card, you can then buy and sell precious metals.

• Subsequent visits

  Bring your customer account number card as evidence of registration. This will allow you to trade without needing to re-register. Remember, photo identification is required each visit.

  Please be aware that due to ongoing customer due diligence requirements, you may need to update your personal identification details at the bullion registration desk to allow you to continue trading.

• Forms and identification requirements

  In accordance with Australian Anti-Money Laundering  and Counter-Terrorism Financing  regulations, The Perth Mint requires certain information about customers who wish to transact in the bullion trading room.

  Requirements will vary depending on the type of customer and transaction amounts. Please visit the Account and ID requirements page for more information.

FAQS

• Does the jewellery need hallmarks?

  If no hallmarks are evident on the gold jewellery, or they are illegible, we reserve the right to refuse purchase.

  Deductions may apply for items with gemstones and/or other non-metal elements.

  For information selling us investment products including nuggets, visit Buy and sell gold.

• What are your payment conditions and processing times?

  Payments

  We will only pay funds into an Australian bank account in the name of the customer or legal entity whose name appears on the contract. View terms and conditions for full information on payments for selling bullion and selling jewellery.

  Processing times

  Our standard payment processing times for bullion and jewellery are listed below.

  Transaction type

  Minimum settlement period

  Transaction type

  Standard

  Minimum settlement period

  Two business days

  Transaction type

  Jewellery over AUD 5,000

  Minimum settlement period

  Five business days

  We try to process payments to your nominated bank account as quickly as possible. However, factors out of our control such as providing incorrect bank details, public holidays and bank system downtime may delay payments.

  Payments will be made to the bank account of the registered customer. No third-party accounts are accepted.

   

• Can I send my jewellery by mail?

  The Perth Mint does not currently accept mail-in jewellery sales.