Account information and ID requirements - refinery
All customers bringing precious metals to sell to the refinery must have an account. View Account FAQs for more information.
Customer Operations
The Perth Mint Refinery
Before coming in
To prepare for your visit, download and complete a customer due diligence form before coming in to the refinery.
Select from the forms below, depending on what type of account you would like to set up. Please ensure your account name matches your identification.
- Individual and sole trader due diligence form
- Australian company customer due diligence form
- Foreign company customer due diligence form
- SMSF and Regulated Australian trust customer due diligence form
- Unregulated Australian and foreign trust customer due diligence form
- Other non-individual customer due diligence form
How to submit forms and ID
The Customer Operations Team can provide a secure link via email for you to submit forms and identification prior to coming in. Alternatively, you can bring them to the registration desk. For more information contact the team: