Account information and ID requirements

All customers bringing precious metals to sell to the refinery must have an account. View Account FAQs for more information.

The Customer Operations team can answer questions about accounts while all non-account related enquiries can be directed to The Perth Mint Refinery team.
Customer Operations
For new accounts, changes to existing accounts and verification.
131 Horrie Miller Drive Perth Airport WA
The Perth Mint Refinery
131 Horrie Miller Drive Perth Airport WA 6105 Australia
Postal: PO Box 957 Cloverdale WA 6985 Australia

Before coming in

To prepare for your visit, download and complete a customer due diligence form before coming in to the refinery.    

Select from the forms below, depending on what type of account you would like to set up. Please ensure your account name matches your identification.

How to submit forms and ID

The Customer Operations Team can provide a secure link via email for you to submit forms and identification prior to coming in. Alternatively, you can bring them to the registration desk. For more information contact the team: 

Customer Operations
For new accounts, changes to existing accounts and verification.
131 Horrie Miller Drive Perth Airport WA

Certified identification documents

A certified/notarised copy means a document that has been certified/notarised as a true copy of an original document.