Contact Perth Mint Depository Online
For further information on our Depository programs, opening an account, or general administrative queries on your account, please use the form below or contact our Depository Services team on:
Tel: +61 8 9421 7250 (press 2)
Fax: +61 8 9221 7074
To buy or sell precious metal through your Depository Program account, please telephone our dealers on +61 8 9421 7250 (press 1)
Office Hours (telephone)
8:00am to 5:00pm Monday to Friday Australian Western Standard Time, not including public holidays (the best time to call is between 8:30am and 4:30 pm).
Office Hours (appointments)
Personal appointments to open or discuss your account with a member of our Depository Services team are available from 9:00am to 3:00pm Monday to Friday. Bookings are essential, so secure your consultation time by telephoning +61 8 9421 7250 (press 2).
Email and Fax Correspondence
Due to the nature of our business and the large number of telephone calls that we receive during normal working hours, we are unable to offer immediate response to Email or Fax but will attempt to reply as soon as possible. Please note that this means that Email and Fax orders may not be transacted on the same day and will be subject to pricing at the time the trade is processed, not when it was received. If timing is important then please telephone us.
The Perth Mint strongly values its customers and aims for continuous improvement, so your feedback is welcome. If you have any suggestions or a complaint or problem, please contact our Depository Services team on +61 8 9421 7250 (press 2) or firstname.lastname@example.org.